Managing your taxes and benefits with the CRA is an important part of life in Canada. To help you keep track of your financial situation with the CRA, they offer a secure online portal called “My Account.” In this portal, you can access important tax documents, update your personal information, and manage your direct deposit payments.


Here’s what you need to know about setting up and using your CRA profile:

  1. How do I create a CRA profile?

To create a CRA profile, you’ll need to provide some personal information and answer some security questions. You’ll also need to provide your Social Insurance Number (SIN) and one of your most recent tax returns. Once your profile is set up, you’ll receive a CRA security code in the mail, which you can use to access your account.

  1. What can I do with My Account?

Once you’re logged into My Account, you can:

  • View and print your notices of assessment and reassessment
  • Check your refund or balance owing
  • View and change your address and other personal information
  • Sign up for direct deposit for your tax refund or benefit payments
  • View your TFSA and RRSP contribution limits
  • View your registered disability savings plan (RDSP) information
  • Request a CPP statement of contributions
  • And more
  1. How secure is My Account?

The CRA takes security very seriously and has implemented multiple layers of security to protect your personal information. When you log in, you’ll need to provide your CRA user ID, password, and a security code sent to your phone or email. You should also keep your password and security code confidential and never share them with anyone.

  1. Can I authorize someone else to access my account?

Yes, you can authorize someone else to access your account by completing and submitting a “Represent a client” form. This allows your authorized representative to view your account information, make changes to your account, and communicate with the CRA on your behalf.

  1. What if I forget my CRA user ID or password?

If you forget your CRA user ID, you can retrieve it online by answering some security questions. If you forget your password, you can reset it online by providing your CRA user ID and answering some security questions. If you’re still having trouble, you can contact the CRA for assistance.

In conclusion, setting up and using your CRA profile is an important step in managing your taxes and benefits in Canada. By taking advantage of My Account, you can easily access important tax information, update your personal information, and manage your direct deposit payments in a secure and convenient way.

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